Contact us

Phone:

0800 660 141

For emergency assistance while overseas

Card Holders: call First Assistance on +64 (4) 916 6312
ASB Travel Insurance customers: call First Assistance on +64 (4) 890 4974

For general enquiries while travelling overseas, call us on +64 (4) 890 4954

Email:

For general information about your policy such as premiums and address changes: asbtravelinsurance@cigna.com

To make a complaint: complaintsandquality.nz@cigna.com

To request a claim form or ask any questions related to a claim: travelclaims@cigna.com

Letter:

Cigna Life Insurance
PO Box 24031
Manners Street
Wellington 6142

Fax:

04 470 9152

ASB general contact information can be found here.